Last updated: July 16, 2026
This Privacy Policy explains how Ad-coar International ("Adcoar Tours", "we", "us") collects, uses, and protects information when you use the Adcoar Tours platform at adcoar-tours.com and any tenant subdomain of it (together, the "Service").
Adcoar Tours is a business-to-business platform used by tour and safari operators ("tenants") to run their operations. Two kinds of personal data pass through the Service:
When a workspace is created, we collect the company name, the signing-up user's name and email address, phone number, and country.
Platform subscription payments are processed by Flutterwave. We do not store your card or mobile money details ourselves — Flutterwave handles that directly and shares with us only what's needed to confirm and record a payment (amount, status, transaction reference).
Quotes, itineraries, client and lead records, rate catalogs, supplier and agent records, invoices, payments, and — on plans that include it — staff, leave, loan, and payroll records. This is tenant business data as described above.
Messages sent through the in-app support chat, and any message submitted through our public contact form.
Login timestamps, IP address, device/browser information, and an activity log of significant actions taken in the platform admin area — kept for security, troubleshooting, and audit purposes.
If you use "Sign in with Google," we request only your name, email address, and profile picture (the standard openid, email, and profile scopes) to identify you and log you into your existing account. We do not request or receive access to your Google Drive, Gmail, contacts, or any other Google data through this feature.
Tenants may optionally connect a Gmail, Microsoft, or Zoho mailbox so the platform can send quotes and invoices from their own address. For Gmail specifically, we request only the gmail.send permission — the ability to send a message on your behalf. We never request, and are technically unable to obtain, permission to read, search, or store the contents of your inbox. You can disconnect a connected account at any time from your workspace settings.
Each tenant's business data lives in its own dedicated database, accessed through its own dedicated database credential — not a shared one — so a compromise of one workspace's credentials cannot expose another's data. Sensitive credentials (such as connected mailbox tokens) are stored encrypted. Every login, whether by password or Google sign-in, requires a one-time code as a second factor.
We share the minimum data necessary with the following providers to operate the Service:
We do not sell personal data, and we do not use third-party advertising trackers on this site.
We retain platform account data for as long as a workspace remains active, and for a reasonable period afterward to comply with legal, tax, and accounting obligations. Tenant business data is retained under the tenant's own control and is deleted or exported at their direction, subject to the same legal retention requirements. You can request deletion of your platform account data by contacting us at the address below.
Depending on your location, you may have the right to access, correct, export, or request deletion of your personal data, and to object to certain processing. To exercise any of these rights over platform account data, contact info@adcoar-tours.com. If your data was entered into the platform by a tour operator you're a customer or employee of, please contact that operator directly, as they control that data.
The Service is intended for business use by adults working at tour and safari operating companies. It is not directed at children, and we do not knowingly collect personal data from children.
Adcoar Tours serves tour operators across multiple countries, and data may be processed in a country other than the one you're in. Where required, we take reasonable steps to ensure such transfers are subject to appropriate safeguards.
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Questions about this policy or how we handle your data can be sent to info@adcoar-tours.com.